WHERE ARE MYBASS PIECES MADE?
| Our pieces are carefully crafted in Europe, with special attention to quality and finish. Some previous collections were made in Brazil, always following the same high standards. Currently, all our production is based in Europe to ensure even greater excellence. |
WHICH COUNTRIES DO YOU DELIVER TO?
| We deliver across Europe and Switzerland. During checkout, simply select your country, and the system will calculate the shipping costs and delivery time for you. Plus, orders over €150 qualify for free shipping! |
HOW LONG DOES DELIVERY TAKE?
| Orders are shipped within 48 hours of payment confirmation. Our average delivery time is 5 business days, but this may vary between 3 to 8 business days within Europe. |
IS VAT INCLUDED IN THE PRICE?
| Yes! For customers in the European Union and Switzerland, all prices already include VAT. There are no additional costs at checkout. |
HOW DO I CHOOSE THE RIGHT SIZE?
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Our pieces have precise sizing. Each product includes a size chart to help you find the perfect fit. Still unsure? Feel free to reach out to us—we’ll be happy to assist! |
HOW SHOULD I CARE FOR MYBASS PIECES?
| We recommend handwashing or using the delicate cycle on your washing machine. Always follow the care instructions on the label to maintain the quality and design of your garments. |
WHAT MAKES MYBASS UNIQUE?
| MYBASS is a slow fashion brand that believes in consuming less but better. Our collections are produced in small quantities, ensuring exclusivity and reducing environmental impact. |
DO YOU ACCEPT RETURNS OR EXCHANGES?
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Yes! If you’re not satisfied, we accept returns or exchanges within 14 days of receiving your order. Pieces must be in perfect condition, with no signs of wear. To start the process, please contact us at contact@mybassandco.com, and we’ll guide you through the steps. Refunds will be processed once the item has been inspected by our customer service team. |
WHAT IF THE ITEM I WANT IS OUT OF STOCK?
| Due to our limited production, some pieces sell out quickly. Sign up for our newsletter or contact us to learn about possible restocks or upcoming collections. |
WHY SHOULD I CHOOSE MYBASS?
| Because you deserve to wear something special! Our pieces combine European quality, timeless design, and affordable luxury—all created for modern women like you. MYBASS is the luxury you deserve! |